Need help?
Questions about one of our apps, your account, a purchase or your data? Email us, and a person on our team will read it and reply.
Phone: +371 22 131 224
Before you write
What helps us help you.
- The name of the app.
- Your device and its system version, for example iPhone 15, iOS 26.
- What happened, and what you expected to happen.
- A screenshot, if you can take one.
- If the app has accounts, the email address you signed up with. Never send us your password.
Common requests
Quick answers.
- Cancel a subscription. On iPhone or iPad, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile icon, then Payments and subscriptions, then Subscriptions. Deleting the app does not cancel a subscription.
- Get a refund. Purchases made in the App Store or Google Play are refunded by Apple or Google. Request one at reportaproblem.apple.com or through your Google Play order history.
- Delete your account and data. Apps with accounts let you delete yours in the app's settings. You can also email us and we will do it for you.
- Privacy questions. Our privacy policy explains what our apps collect and the rights you have.
- Terms of use. Our terms of service cover how you may use our apps.